* Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here. If users enabled multi-factor authentication, to access desktop apps (Outlook, Skype for Business…), an app password is needed.įor your case, may I know what steps you were in when you encountered this issue? Have you ever received any errors? What type of verification options you chose to login? Please provide a screenshot of the error you encountered (if ever) and the client versionĪnna - * Beware of scammers posting fake support numbers here. Would prompt out and ask for your verification code. By default, this folder is located at the following address 'C. Generally, if you enabled the multi-factor authentication and chose specific verification methods, like verification code, when login to Skype for Business, you may input your credentials in login page, then the Multi-factor authentication verify page With the latest updates, Skype no longer prompts the user to save a file somewhere, but immediately saves all files to a specially designated folder, and finding the folder to move files fr om it to another directory, or open them with an application other than that set by default, is sometimes a difficult task.